Privacy policy

Last updated: December 14, 2025

This Privacy Policy describes how Clinch Shapewear (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. Please read this Privacy Policy carefully.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date.

How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected in the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You
Information that you directly submit to us through our Services may include contact details such as your name, email address, shipping address, billing address, and phone number. It may also include order information such as the items you purchase, payment confirmation, and transaction details. If you create an account (if available), we may collect account information such as your username and password and other information used for account security purposes. We also collect customer support information, including what you choose to include in communications with us when contacting support. You may choose not to provide certain information, but doing so may prevent you from using or accessing certain features of the Services.

Information We Collect Automatically (Usage Data)
We may automatically collect certain information about your interaction with the Services (“Usage Data”). This may include information about how you access and use our Site, including device information, browser information, your network connection, your IP address, and other information regarding your interaction with the Services. We may collect this information using cookies, pixels, and similar technologies (“Cookies”).

Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf. This may include companies that support our Site and Services (such as Shopify), payment processors who collect payment information to process transactions, and shipping/fulfillment partners who help deliver orders. When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and Cookies. Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information
We use your personal information to provide products and services, including to process payments, fulfill orders, send order and account-related communications, provide customer support, and administer returns or other requests where applicable. We may use your information to communicate with you, including sending transactional messages and service updates. We may also use personal information for marketing and advertising, such as sending promotional communications and showing advertisements for products or services, subject to your choices where required by law. We use personal information for security and fraud prevention, including detecting, investigating, or taking action regarding potentially fraudulent, illegal, or malicious activity. We also use information to improve our Site and Services, including analytics and troubleshooting.

Cookies
We use Cookies to operate and improve our Site and Services, including to remember your preferences, run analytics, and understand how customers interact with the Site. We may also permit third parties and service providers to use Cookies on our Site to support analytics and advertising. You can control Cookies through your browser settings, including removing or rejecting Cookies, but doing so may affect site functionality. For information about Shopify-related cookies, you can review Shopify’s cookie information on its website.

How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate business purposes and contract fulfillment, such as to vendors and service providers who perform services on our behalf (including payment processing, website hosting, analytics, customer support, fulfillment, and shipping). We may disclose information to business and marketing partners to advertise and provide marketing services, subject to applicable law. We may disclose information when you direct or consent to such disclosure, or as needed to comply with legal obligations, enforce terms, protect our rights, prevent fraud, or in connection with a business transaction (such as a merger, acquisition, or bankruptcy).

Third-Party Websites and Links
Our Site may provide links to websites or platforms operated by third parties. If you follow links to sites not affiliated with us, you should review their policies. We are not responsible for the privacy or security of third-party sites.

Children’s Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us to request deletion.

Security and Retention
No security measures are perfect, and we cannot guarantee complete security. Information may not be secure while in transit, so please avoid sending sensitive information through unsecured channels. We retain personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements, unless a longer retention period is required or permitted by law.

Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing such as targeted advertising where applicable. You may also have the right to withdraw consent where we rely on consent. We may need to verify your identity before responding to requests, and we may deny requests where permitted by law. You can opt out of promotional emails at any time by using the unsubscribe link in our emails; however, you may still receive non-promotional communications related to your orders or account.

Complaints
If you have questions or concerns about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International Users
If you access our Site from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate. By using the Services, you understand that your information may be processed outside your country of residence.

Contact
If you have questions about this Privacy Policy or would like to exercise any available rights, contact us at clinchshapewear@gmail.com.